I know you’ve experienced it. You are talking on the phone and walking around at the same time, and all of a sudden the other end of the line goes dead.
Hello…. are you still there? Hello?
This is my biggest pet peeve with wireless service.
I transform into a super story teller when I get on the phone. I enjoy making people laugh and putting some emotion into my conversations so they aren’t so boring. Nothing irks me more than being half way through a story and click, there goes the call.
U.S. Cellular is introducing the Hello Better campaign to remind people that you don’t have to have a bad relationship with your wireless service carrier.
I live in the Midwest and I can believe this infographic. With farmland surrounding us, the cellular towers in the Midwest are few and far between and the wireless service is spotty, at best. We are often forced to choose our wireless carrier based upon which one will actually work in our area.
U.S. Cellular conducted a survey recently and found out that 43% of cellular users are just comfortable with their current carrier, but wonder if they could be getting something better. They also found that while 56% of the people were unhappy with their carrier, only 36% had done something about it.
The point is… people are unhappy, but they are hesitant to make any changes.
I will admit to being a smart phone junkie. In the past I would only search out the carrier that carried the specific phone that I wanted and wouldn’t consider others. I suffered with terrible service and ended up stuck in a two year contract because of this. Looking back, it really wasn’t worth having to tilt my head a certain direction and only be able to actually talk on my phone in a small corner of my house.
No matter what wireless carrier you use, if you are unhappy with them, I urge you to look around so that you can find something better. If you don’t think something better is offered in your area, ask around, and contact the companies directly to see if they will be coming to your area in the future. You don’t have to be unhappy with your wireless service, and there are companies out there that do listen to their customers.
Find out what others that took the survey thought below:
Disclosure: I participated in this sponsored post campaign for One2One Network. All opinions stated are my own